What this looks like: technology fails, processes stalls rules exist but no workaround. People don’t now what to do. “This isn’t working.”
What this looks like: Short-staffed situations. One person handling too much. Volunteers didn’t show up. Help was assumed, not arranged. “It’s just me right now.”
What this looks like: Simple tasks, urgent deadlines. Accuracy matters less than speed. Delays create bigger problems, and “Anyone can do this” moments.
What this looks like: Informal events. Small operation scaling suddenly. Last-minute changes. Assumed cooperation that didn’t happen. “We didn’t think we’d need help.”
What this looks like: One person juggling too many outcomes. High attention demand. Mistakes starting to happen. “I can’t watch everything.”
What this looks like: Customers waiting, public- facing pressure, and deadlines visible to others. “People are starting to notice.”
Page Last Updated: 6.28.26